About the founder

I wrote the rules, then spent fifteen years being audited against them.

I am Kamlesh Ramchand. I run KR Consultancy — corporate training, course writing and one-to-one coaching. Before that I spent most of two decades in one of Singapore’s most heavily regulated industries.

2001–2008I wrote the rules

Head of policy for unarmed private security — 400 agencies, a workforce above 50,000.

2009–2026Then I lived under them

SecurityOne, Singapore Power, DOCOMO interTouch, GoMobile — graded every year by the department I had just left.

2018–Now I teach it

Corporate training, course writing and one-to-one coaching, through KR Consultancy.

From 2001 to 2008 I ran the licensing and approval regime for Singapore’s unarmed private security industry — four hundred agencies and a workforce of more than fifty thousand people. Then I left the Police Force and went to work inside the industry I had just finished regulating.

Which meant the department I used to write policy for was now the one grading me.

The first grade I received as an operator was a B. That was SecurityOne in 2010, our first year. A decade later at GoMobile the grades were consistently A — from the same regulator, against rules I had helped draft.

I know what it is to set a standard. I also know what it costs to meet one.

In between: manned security for G4S. Physical security and emergency planning at Singapore Power. Then four years at DOCOMO interTouch, where the products I looked after ran in around a million hotel rooms. When something failed there, it failed in the middle of somebody’s conference, or somebody’s wedding.

None of that is what I sell now. It is the reason I can tell when a plan will survive contact with a real operation and when it will not.

Close on two hands and a pen, working through a page of handwritten notes
    beside a laptop.

How training became the work

I was retrenched from G4S in 2009, in the global financial crisis. I signed up for ACTA, the adult trainer’s qualification, out of something close to desperation. I assumed I would teach to pay the bills. Then the SecurityOne opportunity arrived quickly, and I never needed it.

I did not start training until 2018, and then only as a hobby, teaching security officers while I was running GoMobile. I liked it more than I expected to. I grew into it slowly, went back and finished ACTA properly, and later took the WSQ Diploma in learning design at the Institute for Adult Learning.

In 2023 I stepped back from running GoMobile, and in 2026 I left it altogether. The reason is not complicated. I had reached the point where the useful thing I could do was no longer to run the company, but to prepare the people who would.

What I do now

Two kinds of work, built on one framework.

Both run on the five phases of ikigAI — the framework I wrote for finding a direction worth having, now that AI has made speed cheap.

PRIMERS · 2–3 HOURS
Short courses for teams Critical thinking, purposeful use of AI, and the judgement to tell one from the other. Built to fit inside a working day.
INTENSIVES · 1–2 DAYS
Longer programmes Where a team gets good at something rather than hearing about it — what to stop doing, coaching skills, risk decisions, and where AI belongs.
KLARITYROAD · ONE TO ONE
Private coaching The same five phases, delivered individually, at the depth and in the order a particular person needs them.

How the five phases work →

Who this has been tested on

Ten people at a media company, three-quarters of a day, in-house. The subject was using AI to research a story and check what it gives back — not how to generate copy, but how to tell whether a source is real, whether a claim holds up, and whether what comes out is worth a reader’s time.

Every team I work with has a version of that problem. The tool is fast. Knowing when to believe it is the job.

In December 2024 I ran a six-session AI literacy programme for seniors at Montfort Care’s Goodlife Studio in Marine Parade. Four hours a session, fifteen learners, most of whom had never opened an AI tool. Every slide and every handout was written twice, in English and in Mandarin. Through 2025 it ran again at all three of their Tampines centres.

It remains the hardest room I have taught. A sceptical finance team is not a harder one.

My course material runs through NTUC LearningHub, SUSS, BELLS, Acorn, ASIS, LEACOV and Montfort Care. I write it; in most cases they accredit and deliver it.

Some of that material is written against national skills standards — service coaching, change management, and the research standard behind my generative AI courses. The accreditation sits with the provider who runs the course. I wrote what goes in it.

Credentials

Do good. Empower people. Enrich lives.

That has been the point of every version of this work. It is still the point.